Business and Intercultural Communication in the Field of Information Technology
Business and international communication for IT specialists.
Course description:
The aim of the course is to teach effective communication across cultures by means of ESP. The course focuses on successful business communication in accordance with the cultural identity of different countries and in regard with its business protocol. The course covers the issues of powerful communicator’s personality, non verbal communication, including extra linguistic criteria and provides effective tips for arranging business communication forms such as conversations, small talk, negotiations, meetings, public speeches, presentations and guidelines for various types of business communication: request of information, business inquiries, claims, orders, etc. Students lean to analyze authentic material (periodicals such as The Economist, The Financial Times etcand online sources) and discuss relevant topics in IT fields.
Syllabus
1. Communication
2. Body language
3. Building relationships in a multicultural team
4. Business ethics
5. Cultures
6. Negotiations across cultures
7. Profiling cultural competence
8. Information
9. Technology
10. E-commerce
Readings
1.Adrian Pilbeam. Market Leader Working Across Cultures. Pearson Longman, 2010
2. Johnson, Chr., Barrall, I. Intelligent Business Upper-Intermediate: Skills Book. Pearson Education, 2006
3.Cotton, D. Falvey, S. Kent. Market Leader: Intermediate: Coursebook and CD-ROM / D. Cotton, D. Falvey, S. Kent. - 3rd ed. - Edinburgh: Longman: Pearson Education Limited, 2006.
Instructors: M.S. Lyashenko, M.M. Korenkova, T.A. Bachanskaja, J.V. Balakina, N.H. Frolova
Credit points:3
Faculty: Mathematics and Computer Science
Language: English
Level: Bachelor
Academic hours: 72
Prerequisites:English level B2
Examination Type
Visual presentation (2 hours)
Oral exam (8 hours)