Business and professional communication

Business and Professional Communication

Course description:

The aim of the course is to teach effective communication in business, including the knowledge of English for special purposes. A special emphasis is placed on communication in conditions of social and cultural diversity. The core of the course is analyzing and practicing effective communication techniques in different business situations such as negotiations, leading a team, effectively presenting, making small talk, etc. Students lean to argue their point at a debate and to present and discuss relevant topics in economics. They also learn to search for and assess information found in business and economic periodicals and online sources, such as The Wall Street Journal, Bloomberg, The Economist, etc.

Instructors: D.V. Bosnak, E.N. Merkulova

Credit points:3

Faculty: Economics

Language: English

Level: Bachelor

Academic hours: 52

Syllabus

1.     Break the ice (small talk)

2.     Make a strong start

3.     Build the team

1. Ask questions

5.     Present facts and figures

6.     Entertain guests

7.     Bid and bargain

8.     Chair a meeting

9.     Emphasise your point

10. Manage a crisis

11. Adapt to your audience

1. Make a difficult call
2. Get to yes
3. Sell your idea
4. Summarise

Readings

1.     Johnson, Chr., Barrall, I. Intelligent Business Upper-Intermediate: Skills Book. Pearson Education, 2006

2.     Vaitilingam, R. Guide to Using the Financial Pages. Pearson Education, 2006

3.     Estrada, J. The Essential Financial Toolkit. Palgrave Macmillan, 2011

2015/2016

Academic Year

ENG

Instruction in English

4

ECTS credits

Authors

Bosnak, Dmitry V.

Merkulova, Edita N.

World Economy

Delivered at:

Department of Foreign Languages (HSE Campus in Nizhny Novgorod)

Course type:

Compulsory course

When:

3 year, 1-3 module

Instructors

Bosnak, Dmitry V.

Merkulova, Edita N.