RECEIVING MAIL & PACKAGES

When sending and receiving mail, please note the following points:

— all mails and packages delivered to the HSE-NN Document Control Office are opened and registered due to internal registering regulations;

— on average it takes 10 to 14 days to deliver a letter to/from Europe and about 3 weeks to deliver it to/from the USA (not express);

— if you need faster communications, you will have to rely on express-mail or speedy mail arrangements.

Addressing Faculty Mail & Packages

To have the mail delivered to HSE-NN the sender should follow the format described below. Not following the proper mail addressing procedures may result in service delays or failures.

The Russian post delivers mails and packages to the HSE-NN Document Control Office at Bol'shaya Pecherskaya Ulitsa, 25, room 303 every day except Saturday and Sunday. Mail is then sorted and placed in the departments’ mail folders at Bol'shaya Pecherskaya Ulitsa, 25, room 303.  Delivery is not available at other HSE-NN buildings; therefore you are kindly asked to inform your correspondents that they should send all letters and packages to Nizhnij Novgorod, Bol'shaya Pecherskaya Ulitsa, 25, 603155, Russia (Россия, ул. Б.Печерская, 25/12). Please contact your coordinator at the International Office for details.

Please do not send cash, cheques, gift cards and any other valuable items via standard post. Extra services are offered by express shipping companies, like FedEx and DHL.

Packages

Parcels arriving at HSE-NN via the Russian postal system, FedEx, DHL and other companies are delivered to the HSE-NN Document Support Office at Bol'shaya Pecherskaya Ulitsa, 25, room 303. They are received by the HSE Document Control Office staff and registered within the system.

Receiving packages at the post office

If you receive a notification from the post about a package, please go to the post office mentioned in the notification. To get your package you’ll need to bring your passport and a Russian translation. All packages will be kept for 30 days, after which they are returned to the sender.

SENDING MAIL & PACKAGES

Please note that if you want to send any mail or packages via the HSE-NN Document Control Office, you should contact your coordinator / responsible person at the Department to approve the mailing. You may only send work-related mail and packages. Personal mail should be sent via Russian post or express mail companies at your own expense.

Mail Boxes

The simplest way of mailing a letter with the stamps attached is by putting it in one of the blue mail-boxes. These can be found near all local post-offices and at different locations throughout the city. Every post-office also has more mail-boxes indoors. The mail-boxes can be blue for all mail and yellow – for express mailing in Russia.

Note! Letters are collected from mail-boxes:

 - Monday to Friday - twice a day (in the morning and at the evening)

 - Saturday and Sunday - once in the middle of the day.

 - The collection schedule is written on the front of each mail-box.

Post Offices

Envelopes, postcards and postage stamps are available at all post offices. Postcards and envelopes are also available at Rospechat (Роспечать) newsagent kiosks; cards can be found at most bookshops. You can mail your cards or letters at the post office (the closest office to the HSE-NN main building is located at Ulitsa Trudovaya, 6,).

Express Mail

Several companies provide express mail services to individuals. Prices and terms depend on the company and the country of destination. Usually it takes from 2 to 3 days to deliver a letter to/from Europe and about 3-5 days to deliver it to/from the USA. The price range for Europe is 3000 – 5500 rubles and 4000 – 7000 rubles for the USA. Below are links to the most popular and reliable companies.

DHL Worldwide Express

Address: Kovalikhinskaya Ulitsa, 8

Phone: +8 (831) 469-30-50

Web:www.dhl.ru

City Express

Address: Moskovskoye Shosse, 17 к. 1

Phone: 8 (800) 100-32-32

Web:www.cityexpress.ru


Questions on sending and receiving mail & packages can be referred to Document Control Office -  https://nnov.hse.ru/admdep/