Кто читает:: Департамент организационного развития

Статус:: Курс обязательный

Когда читается:: 2-й курс, 2, 3 модуль

Преподаватель

Курагина Мария Федоровна

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Abstract

"Emotional Intelligence Management in Business" course is designed to develop competencies of managing one's own emotional intelligence as well as the emotional intelligence of employees within a modern company. Throughout the course, participants will explore methods and tools for working with personnel’s emotional intelligence as a source of performance enhancement. The participants will learn how to apply techniques for assessing and developing emotional intelligence within their teams and will gain the ability to design and implement initiatives aimed at fostering emotional intelligence in the workplace.

Learning Objectives

to develop the competencies in the area of personnel emotional intelligence development

Expected Learning Outcomes

Identifies key models and methods for assessing emotional intelligence and relates them to business contexts.
Recognizes and interprets emotional cues in workplace interactions, taking into account individual and cultural differences.
Integrates emotional information into decision-making, creative processes, and employee motivation.
Analyzes emotional drivers, triggers, and stressors to anticipate their impact on individual and organizational behavior.
Applies emotional management and self-regulation techniques to improve leadership effectiveness, team performance, and organizational resilience.

Course Contents

Emotional Intelligence in Business
Perceiving and Recognizing Emotions in the Workplace
Using Emotions to Enhance Thinking and Business Performance
Emotional Analysis and Strategic Decision-Making
Managing Emotions for Organizational Success

Assessment Elements

Emotional Journal
Emotional Triggers
Designing and Conducting an Emotional Intelligence Development Exercise

Interim Assessment

2026/2027 3rd module
0.4 * Emotional Journal + 0.3 * Emotional Triggers + 0.15 * Designing and Conducting an Emotional Intelligence Development Exercise

Bibliography

Recommended Core Bibliography

9781462525386 - Lisa Feldman Barrett, Michael Lewis, Jeannette M. Haviland-Jones - Handbook of Emotions, 4th еd. - 2018 - Guilford Perss - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1267129 - nlebk - 1267129
Daniel Goleman. (2006). Emotional Intelligence : Why It Can Matter More Than IQ: Vol. 10th anniversary ed. Bantam.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional Intelligence: Theory, Findings, and Implications. Psychological Inquiry, 15(3), 197–215. https://doi.org/10.1207/s15327965pli1503_02

Recommended Additional Bibliography

Christine D. Wilson-mendenhall, Lisa Feldman Barrett, & Lawrence W. Barsalou. (n.d.). Neural Evidence that Human Emotions Share Core Affective Properties.

Authors

Kuragina Mariia Fedorovna
Belokhlebova Natalia Aleksandrovna

Магистерская программа «Управление развитием компании»

Адрес

Emotional Intelligence Management in Business